We're here to help! Call us on 01530 222246 or email help@lowwoods.com

Frequently Asked Questions

We are open 9:00 – 17:00 from Tuesday through to Saturday.

We are closed every Sunday and Monday.

We are around 5 minutes from the M1 J23 (Loughborough) and around 10 minutes from the M42 J13 (Ashby).

We provide a range of different make- up services such as curtains, blinds, pelmets, valances, cushions, loose covers, window seat cushions and upholstery such as headboards, foot stools, chairs.

Yes, the friendly staff in our showroom are happy to help work out how much fabric you need for all your projects.

No, we do not stock ready-made curtains. All of our curtains are made to measure orders, in a fabric of your choice.

Yes, we can take jobs over the phone or by email and the finished product can be sent via Parcelforce. This is at a varied cost.

Yes, we sell a range of upholstery, curtain weight and cotton fabrics. Some of our upholstery fabrics have been fire retarded too!

If you are intending to make up your own soft furnishings, we would suggest that you speak with one of our advisers who will be happy to discuss your project. Call us on 01530 222246 or visit our showroom.

It is normal for washable fabrics to be subject to some degree of shrinkage, this can vary and is dependent on the type of fabric and the condition that it is used in. Unless stated, we recommend dry cleaning fabrics. Fading will occur naturally over time in most fabrics.

Yes, we have a larger selection of fabrics in our showroom than on our website. We are also able to order in fabrics from various companies. If you are looking for a fabric in particular or want to compare prices, please email us help@lowwoods.com.

We can arrange for your fabric to be fire retarded at an additional cost. Please note that there is a minimum of 6 metres of fabric we can send off to the company. They will not accept any less.

Any fabric ordered less than 6 metres will come folded, anything larger will be sent on a roll. All PVC fabrics will be sent rolled to avoid creasing.

We aim to package and dispatch your fabric within 72 hours. We use 3-5 working day delivery via My Hermes and Interparcel. If you require your fabric sooner than this, please contact us and we will be able to discuss postage.

You will need to contact the showrooms to discuss your return, but please take into consideration that you may have to pay a restocking charge.

We provide a professional measuring and fitting service here at Low Woods Furnishings that incurs a fee which may differ depending on your location. This can be arranged with our head of work rooms, Helen Thompson.

Measuring Service available

We provide a professional measuring and fitting service here at Low Woods Furnishings that incurs a fee which may differ depending on your location. This can be arranged with our head of work rooms, Helen Thompson.

Although we offer this service, 90% of the curtains we make are from the customers own measurements. Please contact our showroom for further advice on how to measure for your curtains, blinds, pelmets and so on.

Harriet Eau De Nil Curtain

How to measure for Curtains

Measure in centimetres or inches and use a metal tape measure. Try to ensure that your track or pole is installed before taking your measurements. Your pole should be roughly 15cm past your window at either side to allow the curtains to be drawn back. If you prefer as much light as possible to come through your window, your pole should extend beyond the window at either side to allow the curtains to be drawn back off the window.

Width:

Measure the track or pole (between the finials), not the window. If you do not have either of these installed, measure the window and add around 15cm either side (30cm in total) to allow for the curtains to be pulled back.

Drop:

Measurements for the curtain drop should be measured from the top to the bottom of the curtain. For pencil or pinch pleat on a pole, measure from the eye of the ring that your curtain will be hooked onto, (this allows the curtains to fold under the pole when stacked back) to where you would like the curtains to finish. This is usually 1cm clear of the carpet, floor or radiator.

Harriet Eau De Nil Blind

How to measure for Blinds

Blinds can sit inside or outside of the recess. Please provide measurements in inches or centimetres for roman blinds.

Inside the window recess:

Drop: Measure the drop from the top to the bottom of the recess at both sides and the middle. If there is a difference in the measurements, use the smallest one to ensure that blind hangs freely.

Width: Measure the width of the recess at the top, bottom and middle of the window. Again, if there is a difference in the measurements, use the smallest one.

Outside the window recess:

Drop: Measure from the required position above the window (normally 10-15cm above), down to the required length.

Width: Measure the width of the window and add at least 5cm either side (14cm in total) to allow sufficient overlap at each side of the window.

Tip – Make sure it is wide enough to cover the window sill.