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Delivery of Fabric

We aim to process your orders within 72 hours. You will receive an email confirming completion of your order, this means it have been dispatched. Please note that this is based on items that are in stock. Items that are out of stock may take considerably longer. If you need to order urgently, please contact us as we may be able to get it to you faster.

Bespoke items have an average makeup time of 4-6 weeks. This varies depending on the time of year. For more information, please contact us.

Delivery charges vary on the size/weight of your parcel. Fabric over 5 meters will be sent out on a pole to avoid heavy creasing, this will make a difference to the delivery cost. We cannot be held responsible for items lost in the post or carrier transit.

All lengths of both PVC fabric and velvets will incur the ‘4.5m and above’ delivery cost as they must be rolled to avoid creasing.

Free Delivery

Delivery is FREE of charge to all UK MAINLAND destinations on most product* orders over £125 (*exclusions apply, please see below list of destinations for delivery cost to your address).

*Free delivery DOES NOT apply for furniture orders and shipping for furniture orders will be shown at the checkout (furniture shipping costs are estimated and on occasion these costs may increase dependant on destination and item. We will be in touch if the cost is different to the one quoted). JF Furniture, Headboards and Tracks & Poles can only be delivered to UK addresses. If you live abroad and would like a quote for delivery abroad please get in touch.


Returns

Made to measure/made to order products cannot be returned unless faulty. Once a piece of fabric has been cut specifically for you, it can not be returned unless faulty. We would urge you to obtain samples to check colour ways first.

If you have any queries on returns, please contact the showrooms on 01530 222246.